Question 1

1. Summary

Accepted Answer

These general conditions regulate the sale of services and experiences between Zona Canyoning and the customer.
Zona Canyoning, through its promotion media and partners, presents and offers a series of tourist entertainment activities to be enjoyed by the direct or indirect purchaser. These activities are organized, carried out and produced by Zona Canyoning.
Once the activity or product has been selected, Zona Canyoning will send you, after payment of the respective price, a receipt by email, which will grant you the right to carry out the activity or product purchased.
Access to the website *.zonacanyoning.pt (site) belonging to Zona Canyoning, Rua Principal, 39, 3050-506 Vacariça, Portugal and its use is subject to prior acceptance of these terms and conditions of use.

Question 2

2. Collection and use of data

Accepted Answer

This Privacy Policy regulates the navigation policy and use of cookies, as well as the processing of personal data carried out on the website *.zonacanyoning.pt (hereinafter also referred to as "site").
User interaction with the website implies knowledge and acceptance of all conditions included in this Privacy Policy.
The user must carefully read this Privacy Policy whenever they intend to use the website, as it may be subject to modifications without prior notification.
Zona Canyoning takes its obligations to protect your privacy and personal data seriously. The purpose of this Privacy Policy is to inform you about what data is collected, how we may use such information, and how the information may be corrected or changed.
In compliance with Law No. 67/98 of October 26, on the Protection of Personal Data, we inform you that the processing of personal data collected on the website is the responsibility of Zona Canyoning.
Data collection means that your name, address, telephone number, weight, height, shoe size, email address, credit card number and other similar information will be recorded when you place an order online, subscribe to our newsletter or fill in certain fields when participating in an event or activity promoted by Zona Canyoning.
The data collected on this website is intended for the processing of activities and communication with customers, for use in activities to be carried out, for the processing of requests for information and possible complaints, statistical analysis, as well as its use for marketing purposes.
Note: Your information is strictly confidential and only with your consent can it be shared or transferred to third parties.

Question 3

3. Other programs

Accepted Answer

Google Analytics is a web analysis tool, a service offered by Google that monitors and reports website traffic. Google uses the information collected to monitor the use of our services. This collected information is shared with other Google services. Google may use this information to contextualize and personalize data from its ad network.
You can choose to disable this option of having your information collected by Google Analytics regarding our service by installing the Google Analytics search engine opt-out extension. The extension prevents Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your visit.

Question 4

4. Security of your personal data

Accepted Answer

The user always has the option of accepting or rejecting the legal conditions under which they will provide this data. In case of agreement, this data is always provided by the user voluntarily, with prior indication to that effect in the corresponding table.
The user has the right, at any time, to rectify, cancel and oppose the information provided. Furthermore, you can ask at any time to no longer be contacted for marketing purposes.
The user can exercise these rights by sending the respective request to the email address zonacanyoning@gmail.com.

Question 5

5. Cookies

Accepted Answer

The website uses "cookies". A cookie is a small amount of data sent from the server to your browser and stored on your computer's hard drive. We generally use cookies to allow us to track your visits to our website and to facilitate the shopping process. Where necessary, we will ask for your consent.
You can set your browser to notify you when you receive a cookie so you can decide whether to accept it or not. You can also choose to disable cookies, but you will not be able to use all of the site's services.
For more information, please consult our Cookies Policy.
All rights reserved.

Question 6

6. Intellectual property and copyright

Accepted Answer

All information contained on this website, its graphic design, as well as its source code, constitute a work whose intellectual property belongs to Zona Canyoning.
Distribution, modification, transfer, public communication and any other act that has not been expressly authorized by the holder of the exploitation rights are prohibited.
The Zona Canyoning brand and its logo are registered trademarks, therefore any use of them is totally prohibited without the express authorization of the holder.
The domain name zonacanyoning.pt, owned by Zona Canyoning, cannot be used in association with other products or services that are not from Zona Canyoning, and cannot be used in any way that may cause confusion among our customers and/or or the discrediting of the Zona Canyoning.

Question 7

7. Limitation of liability

Accepted Answer

Zona Canyoning is exempt from any liability arising from the following: failures on the website caused by force majeure, unforeseen circumstances or other causes not attributable to it, technical and/or mechanical problems, viruses “produced” during the internet connection either whether through the website or third-party websites, in computer systems (software and hardware), in documents and electronic files stored on computer equipment, access by minors to the contents included on the website, being the responsibility of their respective parents or guardians to exercise a adequate control over the activity of children or minors in their custody.
Zona Canyoning is not responsible for fraudulent, speculative or bad faith acts when using this service.
The zonacanyoning.pt website may provide links to other websites. Please be aware that from the moment you leave our website and enter another, you may be subject to different privacy practices and policies over which Zona Canyoning has no control and for which it is not responsible for the accuracy. , updating and legality of the contents of the pages that, depending on the case, are suggested by the company or appear linked and therefore it is up to the user to accept them or not.
Zona Canyoning is not responsible for communications that, including the name Zona Canyoning, have not been previously authorized by it. For this purpose, we inform you that all communications regarding actions or invitations to participate in an event related to the brand will always be published on the official website.

Question 8

8. Privacy Policy

Accepted Answer

This Privacy Policy provides you with all the information necessary to make a choice whether to use this website or not. By using it and communicating electronically with us, you acknowledge and accept the privacy policy and authorize us to process your personal data as described in this document.

Question 9

9. Questions about this privacy policy

Accepted Answer

If you have any questions about this Privacy Policy, please contact us through the page or through the contact details available on our website.

Question 10

10. Suggestions and complaints

Accepted Answer

Suggestions and complaints can be sent by post to Zona Canyoning - Rua Principal, 39, 3050-506 Vacariça, Portugal.

ZONA CANYONING

Terms and Conditions

1. General information

2. Registration, booking and reserve

3. Activities

4. Restrictions

5. Refunds

6. Cancellations

7. Atmospheric conditions and technical unforeseen

8. Insurance

9. Vouchers

10. Image rights

11. Privacy

12. Suggestions and complaints

13. Validity

Privacy Policy